Privacy Policy

A legal disclaimer

Welcome to Scriptnauts. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you use our platform, services, and point-of-care technologies.

1. Information We Collect

We collect information that you voluntarily provide to us, as well as data collected automatically when you interact with our platform.

Personal Identification Information: Name, email address, phone number, and account credentials.
Professional & Administrative Data: Job titles, medical facility affiliations, and administrative workflows (for healthcare professionals).
Health & Care Data: Information necessary to facilitate point-of-care connections, transparent healthcare pathways, and related administrative processing.
Technical Data: IP address, browser type, device characteristics, operating system, and usage metrics.

2. How We Collect Your Data

We gather data through the following methods:

Directly from You: When you register for an account, fill out digital forms, communicate with our support team, or enter data at the point of care.
Automatically: Through cookies, log files, and similar tracking technologies when you navigate our platform.
From Third Parties: From medical facilities, healthcare partners, or integrated software systems that utilise our technology to reduce administrative burdens.

3. Why We Collect This Information

We use the collected information for the following core purposes:

To Provide and Maintain Services: Ensuring our technological solutions function seamlessly at the point of care.
To Streamline Administration: Automating and reducing paperwork to allow users to focus on healthcare and healing.
To Improve User Experience: Analysing how our systems are used to eliminate poorly designed rules and friction points.
To Communicate: Sending administrative updates, security alerts, and support messages.
To Comply with Legal Obligations: Meeting regulatory requirements specific to the medical and technology sectors.

4. Sharing Information with Third Parties

We do not sell your personal data. We only share your information in the following situations:

Service Providers: With trusted third-party vendors who perform services for us (e.g., cloud hosting, data analysis, secure communications). These providers are bound by strict confidentiality agreements.
Healthcare Partners: With authorised medical facilities or professionals, strictly to facilitate transparent care pathways and administrative efficiency as requested by the user.
Legal Compliance: When legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, or legal process.
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

5. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the following rights:

Right to Access: You can request copies of your personal data.
Right to Rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure (Right to be Forgotten): You can request that we erase your personal data, under certain conditions.
Right to Restrict Processing: You can request that we restrict the processing of your personal data under certain conditions.
Right to Data Portability: You can request that we transfer the data that we have collected to another organisation or directly to you.

To exercise these rights, please contact us using the details provided below.

6. Data Security

We implement robust technical and organisational security measures designed to protect the security of any personal and health-related information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

7. Minors' Privacy

Our platform is not intended to be used independently by children under the age of 18 (or the applicable legal age in your jurisdiction) without the consent and supervision of a parent, guardian, or authorised medical provider. We do not knowingly collect personal information directly from minors. If we learn that personal information from a minor has been collected without verifiable parental or guardian consent, we will take immediate steps to delete that information.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The updated version will be indicated by an updated "Effective Date" at the top of this document. We encourage you to review this Privacy Policy frequently.

9. Contact Us

If you have questions or comments about this policy, or if you wish to exercise your privacy rights, you may contact our Data Protection Officer at:

Email: privacy@scriptnauts.com
Mailing Address: Azimabad, Balasore -756001